Our catalogue covers the platforms we build for most often. Everything else is custom work, and custom work is a large part of what the factory does. The starting point is almost always one of three things: a drawing, a 3D file, or the original part itself.
Send the drawing with dimensions, material and any special requirements. Our engineers assess it and flag anything ambiguous or difficult to manufacture before tooling starts - which is far cheaper than discovering it after the mold has been cut.
Send the sample to our engineer, who gauges the dimensions and produces a drawing for you to approve. Nothing is cut until you have signed off on that drawing. This is the most common route for customers replacing a part that was never documented anywhere.
This is the cleanest route. A 3D file removes most interpretation risk because the geometry is defined rather than inferred from a 2D drawing. Send the file and tell us the material, the finish and how the part will be used.
We test the mold, produce samples, measure them and check material properties. Those samples go to you for your own testing. Mass production only starts once you have confirmed they are good - that gate exists to protect both sides from a bad batch.
See Customization for how the process runs from drawing to delivery, or send us whatever you have - even a photo with dimensions marked - and we will tell you what is practical.